Introduction & Organizational Info

We, at RewardsX, are dedicated to serving our users to the best of our abilities. Part of our commitment involves the responsible management of personal information collected through our website Rewardsx.net and any related interactions. Our primary goals in processing this information include:

• Enhancing the user experience on our platform by understanding user needs and preferences.
• Operating our rewards and payout system, including processing withdrawals.
• Providing timely support and responding to inquiries or service requests.
• Improving our products and services to meet the evolving demands of our users.

It is our policy to process personal information with the utmost respect for privacy and security. We adhere to all relevant regulations and guidelines to ensure that the data we handle is protected against unauthorized access, disclosure, alteration, and destruction.

We do not have a designated Data Protection Officer (DPO) but remain fully committed to addressing your privacy concerns. Should you have any questions or require further information about how we manage personal information, please contact us at commercial@rewardsx.net.

Scope and Application

Our privacy policy is designed to protect the personal information of all our stakeholders, including website visitors and registered users. Whether you are just browsing our website Rewardsx.net or using our services as a registered user, we ensure that your personal data is processed with the highest standards of privacy and security. This policy outlines our practices and your rights related to personal information.

Data We Collect

We collect the following categories of personal information:

• Account data: a fictitious display name (username), email address, and password (stored in encrypted/hashed form).
• Financial data: payment and payout details, processed on our behalf by Stripe.
• Device data: device type and related technical identifiers.
• Usage and analytics data: pages visited, session duration, and interaction patterns, collected via Google Analytics.
• Rewards-activity data: information generated when completing offers, surveys, or tasks through our rewards partner, CPX Research.

We do not directly collect or store complete payment card or bank account details; these are collected and processed by Stripe under its own privacy practices.

Data Storage and Protection

Data Storage

• Our infrastructure is hosted in Poland. Personal information is stored on servers located in Poland and Italy, within the European Union.
• Data Hosting Partners: we partner with reputable data hosting providers committed to using state-of-the-art security measures.

Data Protection Measures

• Encryption: all personal information is encrypted at rest and in transit.

Data Sharing and Disclosure

At RewardsX, we are committed to safeguarding your personal information and ensuring it is treated with the utmost respect. We may share your information with third-party service providers who perform services on our behalf. These partners are prohibited from using your personal information for any purpose other than to provide services to RewardsX, and they are required to maintain the confidentiality of your information. We do not sell your personal information.

Data Processing Agreements

When we share your data with third-party service providers, we do so under appropriate contractual safeguards intended to ensure your information is managed in accordance with applicable data protection laws, including the GDPR. These agreements require third parties to implement adequate technical and organizational measures to secure your data.

Transparency and Control

We believe in transparency and providing you with control over your personal information. You will be informed about any significant changes to our sharing practices. For any queries about how we share and disclose personal information, please contact us at commercial@rewardsx.net.

User Rights and Choices

At RewardsX, we recognize and respect your rights regarding your personal information, in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. Below is an overview of your rights and how you can exercise them:

Your Rights

• Right of Access (Article 15 GDPR): request access to the personal information we hold about you.
• Right to Rectification (Article 16 GDPR): request correction of inaccurate or incomplete information.
• Right to Erasure (Article 17 GDPR): request deletion of your personal information under certain conditions.
• Right to Restriction of Processing (Article 18 GDPR): request that we restrict processing under certain conditions.
• Right to Data Portability (Article 20 GDPR): receive your data in a structured, machine-readable format.
• Right to Object (Article 21 GDPR): object to certain processing, including for direct marketing.
• Right to Withdraw Consent (Article 7(3) GDPR): withdraw consent at any time where processing is based on consent.
• Right to Lodge a Complaint (Article 77 GDPR): lodge a complaint with a supervisory authority.

Exercising Your Rights

To exercise any of these rights, please contact us at commercial@rewardsx.net. We will respond to your request in accordance with applicable data protection laws. We may need to verify your identity as part of the process.

Cookies and Tracking Technologies

At RewardsX, we value your privacy and are committed to being transparent about our use of cookies and other tracking technologies on our website Rewardsx.net.

How We Use These Technologies

• Essential Cookies: necessary for the website's functionality, such as authentication and security. They do not require consent.
• Performance and Analytics Cookies: collected via Google Analytics to understand how visitors use our website and help us improve it.
• Functional Cookies: enable the website to provide enhanced functionality and personalization.
• Advertising Cookies: used in connection with our rewards offerwall provider, CPX Research, to deliver and measure offers.

Your Choices

You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the Service.

International Data Transfers

Our servers are located in Poland and Italy, within the European Union. Where personal data is transferred to service providers located outside the European Economic Area, we take reasonable steps to ensure such transfers are subject to appropriate safeguards and comply with applicable data protection regulations, including the GDPR.

Children's Privacy

The Service does not currently impose a minimum age requirement for use. Parents or guardians who believe a child has provided us with personal information without appropriate consent should contact us at commercial@rewardsx.net, and we will take appropriate steps to address the matter.

Data Breach Notification Procedures

In the event of a data breach that poses a risk to your privacy rights and freedoms, we have established procedures for promptly identifying, assessing, and mitigating the impact of the breach, in line with applicable data protection laws.

Notification Obligations

• Regulatory Authorities: if required by law, we will notify the relevant data protection authorities of a data breach without undue delay, following applicable regulations.
• Affected Individuals: if a data breach poses a significant risk to your privacy rights and freedoms, we will notify you, providing clear information about the breach, the data affected, and steps you can take to protect yourself.

If you have questions or concerns about a data breach, please contact us at commercial@rewardsx.net.

Policy Updates and Changes

We may update this privacy policy from time to time to reflect changes in legal requirements, industry standards, or our business operations. Significant changes will be communicated through prominent notice on our website, and the effective date at the top of this document will be updated accordingly. Your continued use of our services after any changes signifies your acceptance of the updated terms.

Governing Law

This Privacy Policy is governed by, and construed in accordance with, the laws of the United Kingdom, without regard to its conflict of law provisions.

Contact Us

If you have any questions or concerns about this privacy policy or how your personal information is handled, please contact us at commercial@rewardsx.net.